Refund policy

Effective 2026-08-15.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. This policy covers change-of-mind returns. It does not limit your rights under our Limited Warranty & Limitation of Liability policy, your right to a refund if we cannot ship your order in time under our Shipping Policy, or any right or remedy you have that cannot lawfully be waived.

To be eligible for a return, your item must be unused, uninstalled, and in its original packaging. You'll also need the receipt or proof of purchase. A dry test fit on the vehicle, as required by Section 4 of our Limited Warranty, does not by itself make an item used or installed. An item that has been painted, coated, cut, drilled, or otherwise modified is not returnable.

To start a return, submit your request in writing to sales@bushidoperformanceinc.com with your original invoice number, item description, and reason for return. Once we approve your return we will email you a Return Authorization (RA) number and the address to send it to. Write the RA number clearly on the outside of the package. Items sent back without first requesting a return will not be accepted.

What We Deduct
On a change-of-mind return we refund the price you paid for the item, less the 15% restocking fee. Original shipping is not refunded, and you pay the cost of shipping the item back. If your order shipped under free economy ground, nothing is deducted for the original shipping — you simply are not refunded a charge you never paid. If the return is because of our error, or the item is defective or incorrect, none of these deductions apply and we refund everything you paid, including shipping.

Restocking Fee
Change-of-mind returns are subject to a 15% restocking fee. Returns because of our error, and defective or incorrect items, are not. Return shipping costs are the responsibility of the buyer unless the return is due to an error by Bushido Performance Inc., or the item is defective or incorrect.

Damages and Issues
Inspect your order as soon as it arrives and tell us at once if something is wrong. Report damage, a shortage, or a wrong item that is apparent on delivery within 48 hours of delivery. If the carrier presents a delivery receipt, note the damage on it before the driver leaves — signing a clean receipt certifies the goods arrived in apparently good condition. Report damage or a shortage you could not reasonably have seen on delivery within five (5) business days after you discover it, and no later than thirty (30) days after delivery. Report a defect within thirty (30) days after you discover the condition, and within the warranty period. The full procedure is in our Shipping Policy and in Sections 7 and 8 of our Limited Warranty & Limitation of Liability policy — Section 7 for defects, Section 8 for freight damage. Section 7 also requires you to keep the part as removed until we have had a chance to inspect it. Defective or incorrect items are not subject to the restocking fee.

Non-Returnable Items
The following cannot be returned:

• Custom fabricated parts and special orders. “Custom fabricated parts” means parts produced to specifications or dimensions supplied by the buyer, and “special orders” means items sourced at your request that we do not stock. Standard catalog parts are returnable under this policy whether or not they are produced to order.
• Clearance products. “Clearance” means items identified as clearance on the product page at the time you place your order. An item is not clearance unless it was labeled as such when you bought it.
• Items that have been installed or used

These exclusions apply to change-of-mind returns only. They do not affect your rights under our Limited Warranty, or any right you have that cannot lawfully be waived.

Please contact us with any questions about your specific item.

Exchanges
To exchange an item, return the original and place a separate order once the return is accepted. An exchange is treated as a change-of-mind return, so the restocking fee and return shipping above apply, and the replacement is charged at the current price. If the original was defective or incorrect, none of that applies.

Refunds
We will inspect your return within 5 business days of receiving it and let you know the outcome. If approved, your refund will be issued to your original payment method within 10 business days. If more than 10 business days have passed since approval, contact us at sales@bushidoperformanceinc.com. If you cancel an order because we could not ship it within the time stated in our Shipping Policy, we will refund everything you paid, including shipping, within seven (7) working days.

Warranty
Bushido Performance Inc. warrants the products it manufactures against defects in materials and workmanship for the periods stated in our Limited Warranty. Products we resell and did not manufacture carry the manufacturer's warranty, if any, which we pass through to you. The full terms of that warranty — including the exclusive remedy and the exclusion of labor, downtime, towing, and vehicle damage — are set out in our Limited Warranty & Limitation of Liability policy. The remedy that follows applies only to warranty claims on products we have delivered. It does not apply to a 30-day return or to an order you cancel because we could not ship it in time; both of those are refunded to your original payment method. Approved warranty claims are resolved through replacement, credit, or refund at Bushido Performance Inc.’s option among those remedies, which is the buyer's sole and exclusive remedy. No product may be returned without a Return Authorization (RA) number.